RAPID DEPLOYMENT
SharePoint Backup CAD
A fast, practical backup built within Microsoft 365 and configured around your agency's workflow.
Best for agencies that need a credible, affordable backup live in weeks — not quarters.
CONTINUITY · RESILIENCE · ALWAYS OPERATIONAL
Public Safety Continuity & Resilience
Keeping agencies operational when primary systems fail — continuity planning, backup CAD, and readiness built by people who know the comm center.
3
Tiers of backup coverage
24/7
Operational mindset
100%
Public safety focused
1
Mission — keep you online
WHAT WE DO
Services built around the realities of continuity.
Six focused offerings, each grounded in operational experience and designed to keep critical services running when it matters most.
SharePoint Backup CAD
Affordable, rapid-deploy backup dispatch built on the Microsoft 365 stack your agency already owns. Entry-tier resilience without a new vendor stack.
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Custom Backup Applications
Bespoke apps engineered to mirror your existing CAD's interface and workflow — so dispatchers fall back without relearning under stress.
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Outage & Continuity Consulting
Phones, internet, radio, CAD, power — planning and response for every comms and tech failure mode an agency can face.
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Continuity Planning (COOP)
Practical, agency-specific COOP plans built around the real failure modes your operation actually faces.
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Operational Readiness
Tabletop exercises, drills, and readiness assessments that validate plans before incidents do.
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Workshops & Training
Hands-on training for dispatchers, supervisors, and leadership on continuity in practice.
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“The oak fought the wind and was broken, the willow bent when it must and survived.”— Robert Jordan
FEATURED SOLUTIONS
Two ways to build a backup CAD that actually works.
Keep your agency operational during an outage with a backup that is practical, affordable, and built around your workflow. Start with a rapid SharePoint deployment, or commission a custom application designed to mirror the CAD your dispatchers already know.
CUSTOM BUILD
Custom Backup Application
A purpose-built application designed to mirror the CAD interface and workflow your dispatchers already know.
Best for agencies that need a near-identical fallback without forcing dispatchers to learn a new tool during an outage.
willowoperations.sharepoint.com / backup-cad
PRODUCT PREVIEWS
SharePoint and custom CAD previews coming soon
SharePoint Backup CADCustom CAD Application
CONTINUITY FOR EVERY OUTAGE TYPE
Not just CAD — planning across every system your operation depends on.
Phones
Internet
Radio
CAD
Power
Facilities
FREE RESOURCES & NEXT STEPS
Resources for PSAP continuity planning
Start with a practical checklist, attend a free training session, or schedule a conversation about the right backup approach for your agency.
FREE DOWNLOAD
Backup CAD Readiness Checklist
Use this practical self-assessment to identify gaps in your agency's CAD fallback, outage workflow, communications continuity, testing, recovery planning, and facility readiness.
FREE WEBINAR
Building a Backup CAD on SharePoint
See how agencies can build a practical SharePoint-based CAD fallback using tools many already have available through Microsoft 365.
LET'S TALK
Schedule a Walkthrough
Discuss your current CAD environment, outage concerns, and which backup path makes the most sense for your operation.
CONTACT
Let's talk about your continuity posture.
Whether you're rebuilding a COOP plan, evaluating backup CAD options, or preparing for your next exercise — we'd like to hear from you.
Serving public safety agencies nationwide